Introduction: Given the importance of evaluation in order to ensure the quality of performance and services offered at health centers, this study was carried out uses indicators of access, Frist Contact, Longitudinality, comprehensiveness, coordination, family focus and community orientation to evaluate the performance of health centers south Health center Tehran University of Medical Sciences in 2018.
Method: This study was a descriptive - analytical, in 2017, among patients referred to health care centers dependent on South Health Center Tehran University of Medical Sciences. The sample size were selected by proportional allocation sampling method using the Cochrane formula 384 participants. In order to gather information used from questionnaires (PCAT) or Primary Care Assessment Tool, which consists of two parts. The first part demographic questions and the second part of the questionnaire, questions related to the indicators assess the health centers. After collecting the questionnaires, the data were analyzed by SPSS software using descriptive statistics, Indipendent-Samples T Test and One-Way ANOVA.
Finding: 360 People Referring to centers participated in the present study that 333 of them were women (92/5percent). The average age of 33 years old, 96/1percent were married, 91/7percent have insurance, 27/5 percent low literate patients and 20/6 percent were referred for the first time. Meysam health care center in terms of mean all of the indices most points (2/10 out of 4) and the Qamar Bani Hashem health care center lowest score (1/17 out of 4) and all centers in the all of the indices points (1/56 out of 4) below the average (2) were obtained.
Results: performance of all health care centers Lower than the average and All they need to improve performance and can intervention to improve the functioning started of the centers with a score lower. As well as each of the indicators in depth are examined in order any planning to promote done.
Impact Factor
2022: 6.012
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