The Indian Railway is one of the largest railway networks in the world. It is nearly transporting fifteen million people and more than two tones of freight every day. The revenue from Indian suburban railway services contributes a sizeable portion of earning to the government. Metropolitan cities in India have suburban railway network connecting very important part of land transportation through the people. Suburban railways provide facilities to the people through their services which includes, low fare, comfortable journey, speed, security of the passengers, ticket availability, and coaches to the passengers. The passengers’ opinion and attitude of railway services has been obtained from select passengers through a questionnaire and necessary suggestions has been given based on the present research work.
Impact Factor
2022: 6.012
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