Communication is the key between the dentist and the laboratory technician

Aim: This study was aimed to review the role of communication between dentist and laboratory technician. Methodology: A systematic literature search was performed electronically and hand-searched with terms of Communication, Work authorization, Technician, Laboratory. The search was carried out through Medline via PubMed, Wiley online library, Ebscohost, Science Direct, as well as the Google Scholar for articles published from 1965 to 2020 and found 45 articles. After exclusion of non-English articles and abstract screening finally 15 articles were found to be relevant. Results: Different articles described various communication methods between dentist and laboratory technician. The literature search revealed 10 articles in PMC, 8 articles were found on Wiley online library, 8 articles in google search. Additional 19 articles were identified by hand search. Conclusion: Increase in the patient’s knowledge and needs, requires an interactive relationship between dentists and dental technicians for achieving a successful outcome. Clear effective communication of design features between dental practitioners and dental technicians has long been recognized as a main factor that contributes to the production of high quality fixed and removable prostheses. Insufficient design information to the technician results in a prosthesis that is constructed with an inadequate consideration to important clinical and biological factors and this can cause tissue damage. This article highlights the importance of communication between the technician and dentists.